Terms and Conditions

CUSTOMER AGREEMENT

Shashaan Hosting provides web hosting, Windows hosting, email services, domain registration, reseller hosting, Cloud VPS and dedicated servers. All customers should agree on all terms and conditions stated prior to their signing up for any of the hosting plans and services mentioned on Shashaan Hosting. You shall agree to use only licensed and legal third party software in connection with your use of our services. Shashaan Hosting reserves the right to suspend or cancel a customer’s access to any or all services provided, at any time, or when Shashaan Hosting decides that the account has been inappropriately used or otherwise.

CONDITIONS

Shashaan Hosting reserves the right to deem any other content or literature as “prohibited” if found to be indecent, rude, hate content & generally unacceptable.

Refer General Acceptable Use Policy for complete details on prohibited content and activities.

In compliance with DMCA act, Shashaan Hosting has adopted procedures for parties who believe that a hosted site on our service is infringing their copyrights. All copyright complaints must be submitted to abuse@shashaan.com

SOFTWARE/WEBPANEL/API CHANGE

In case of a change in the price of third party Software/WebPanel/API Change customers has to follow the new price. We will send new separate invoice & customers has to pay the new invoice. Failing to which Shashaan Hosting reserves the right to suspend and terminate the account.

BANDWIDTH

If the customers account exceeds the bandwidth limit, we would inform the customer. If the customer does not wish to purchase extra bandwidth or upgrade his account and continues to exceed their limit, the account shall be suspended until the customer takes measures to ensure that the limit wouldn’t exceed again or when the account is upgraded, which ever is earlier. The account would be reactivated in the following month.

REFUND

A Full Refund would be transfered to the clients if the claim was made on or before the 7th day of purchase. The refund would only be made if our services were having any kind of issue. If our team finds out that the problem is not from Shashan Web Solutions and is from client's side then refund would not be granted.